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Diane Helbig

About Diane Helbig

Diane Helbig is an international business and leadership change agent, author, award- winning speaker, and podcast, and web TV channel host. As president of Seize This Day, Diane helps businesses and organizations operate more constructively and profitably. As a speaker and workshop facilitator Diane merges energy and enthusiasm with rich content. Her goal is to leave her audience with actionable steps as well as the excitement to implement those steps.

“No Brainers” are Unicorns

23 January 2019 by Diane Helbig

How many times have we heard someone say, ‘It’s a sure thing; a no brainer’? Too often, in my opinion. The only sure thing is a signed contract, or pre-work deposit. However, many sales people approach a prospect with the idea that it’s already a done deal. There’s real value in taking a look at… Read More

Filed Under: Article, Employee Experience Management, Leadership, Leadership Coaching, Sales Training

Creating a Double Bottom Line Brand

27 May 2014 by Diane Helbig

[This is an episode of Diane Helbig’s Internet radio show] On today’s show Merry Carrole Powers shares her thoughts on the value of creating a double bottom line brand. She’ll explain what exactly a double bottom line is and how you, too, can create one. https://s3.amazonaws.com/TopSales/sales-library/2014/may-19/Brand+show_4866057.mp3

Filed Under: Podcast, Sales Strategy, Social Selling

Even Online

8 September 2014 by Diane Helbig

Relationships matter in business and sales – even online! Some people think that the internet is for selling. While we all want to sell our products or services we have to remember that there is one right way to do it – and a wrong way. I think some people believe there is a difference… Read More

Filed Under: Article, Relationship Selling, Social Selling

Follow-Up Techniques that Make Sense

28 May 2014 by Diane Helbig

[This is an episode of Diane Helbig’s Internet radio show] A part of your business image that people see when you are not in front of them are your follow-up manners. Do you call people back in a timely manner? Saying you are busy doesn’t count. On this episode we will discuss follow-up techniques, scripts… Read More

Filed Under: General Sales, Podcast, Sales Prospecting, Self-Improvement

How do you get what you want?

3 June 2014 by Diane Helbig

Odette Laurie joins us to discuss the value of having a plan, working that plan, and monitoring that plan. https://s3.amazonaws.com/TopSales/sales-library/2014/may-19/Plan+show_4865941.mp3

Filed Under: Podcast, Sales Strategy

How to Avoid Causing Buyer’s Remorse

16 September 2018 by Diane Helbig

We’ve all experienced it. You seek to buy something, get an aggressive salesperson, and grudgingly make a purchase. Within 24 hours you are seriously regretting the purchase. You have buyer’s remorse. If you can get out of the purchase, you do. If not, you’re stuck. Either way, your relationship with that company is forever damaged…. Read More

Filed Under: Article, Customer Experience, Customer Satisfaction, Sales

How To Love Your Clients

3 September 2014 by Diane Helbig

Do you love your clients? I hope so! If not, we need to have a completely different conversation! For the sake of this conversation, let’s assume you do love your clients. How do you let them know? Many companies set up systems to follow up right after the sale. Some end holiday cards and/or gifts… Read More

Filed Under: Article, Customer Experience, Relationship Selling

How to Write an Effective Sales Team Policy

5 July 2013 by Diane Helbig

Having a sales department policy is the foundation of success for any organization, no matter how big or small. Whether you have one or one hundred sales people, you need to have clearly defined guidelines and expectations. This keeps everyone on the same course and provides metrics for measuring results. The vision and goals of… Read More

Filed Under: Article, Sales Management

Is My Baby Ugly?

12 June 2014 by Diane Helbig

In my group coaching session the other day we started talking about how hard it is to sell as a business owner. I mentioned that I believe it’s because our business is our baby. Trying to sell it is like asking, “Isn’t my baby beautiful?” You run the risk that they person will say “no.”… Read More

Filed Under: Article, General Sales

It’s Not Me, It’s You

13 November 2019 by Diane Helbig

Too often when people are networking they are proceeding with the thought that the event is their opportunity, and responsibility, to tell everyone about their product or service. The basis of this idea is that everyone they meet is a potential client. I’ve actually heard people say that they ask questions so they can tailor… Read More

Filed Under: Article, Networking, Sales

Just Like A Blind Date

22 October 2015 by Diane Helbig

Have you ever gone on a blind date? One of your friends, or family members decided to fix you up with someone they know. They believe the two of you are a perfect fit. So, probably reluctantly, you agree and go on the date. Unfortunately, most of the time these dates don’t turn out too… Read More

Filed Under: Article, Referral Selling

Keep Your Scope Clear

19 May 2014 by Diane Helbig

If you sell a service or some form of artwork you may experience a challenge that product producers don’t have. That challenge is scope of work. Many times the idea in the client’s mind varies from that of the seller. This can cause discord, and failure to receive payment. There’s a relatively simple solution that… Read More

Filed Under: Article, General Sales, Sales Strategy

Like Riding A Bike

1 August 2015 by Diane Helbig

Sales is like riding a bike. When you start the process you need to put in a lot of effort. Once you get going and build momentum it becomes easier to get where you want to go. Unfortunately, many sales people and small business owners find that the opposite happens. Often times a salesperson will… Read More

Filed Under: Article, Sales Prospecting

Maximizing Your Business Relationships

2 September 2014 by Diane Helbig

We all need others to help us in our businesses. We need companies that excel in the  things that we don’t to provide us with the products and services to operate effectively  and efficiently. We need clients to sell to. It’s great to have referral partners too. Many  times we end up in relationships that… Read More

Filed Under: Article, Customer Experience, Relationship Selling, Sales Strategy

Mean What You Say

13 June 2014 by Diane Helbig

It never fails. I hear a story about great customer service and then am hit with too many examples of customer service failures. While the great stories are wonderful to hear, the failures are baffling. There’s never been a more important time to deliver on what you promise. When you set up your business, its… Read More

Filed Under: Article, Customer Experience

Modern Manners and Etiquette in the Office

28 May 2014 by Diane Helbig

Whether it’s an office of 5 or 500, how you treat people says a lot about what kind of professional you are. Richie Frieman aka Modern Manners Guy shares his thoughts and ideas on this very important topic. https://s3.amazonaws.com/TopSales/sales-library/2014/may-19/Manners+show_5701825.mp3

Filed Under: General Sales, Podcast, Sales Culture, Self-Improvement

Outside the Bubble

20 June 2014 by Diane Helbig

Is it possible that you are so used to the way you do things that you are missing out on a better way? Are there tools available to you that could help you market, make your life easier, or increase productivity? This month we are exploring this idea. I’ve been working on a presentation for the… Read More

Filed Under: Article, General Sales, Sales Tools

Sales Requires a System

28 October 2014 by Diane Helbig

I meet with sales people all the time and the one thing that is consistent is the lack of systems used to succeed. It’s really a shame because systems are critical to sales success. There’s an interesting pattern that happens to sales people and it goes like this: they start prospecting, meeting with potential clients,… Read More

Filed Under: Article, Sales Process, Sales Strategy

Social Customer Service

28 May 2014 by Diane Helbig

Jeremy Goldman, author of Going Social, join Diane Helbig on her radio show to talk about social customer service and how it can work for you https://s3.amazonaws.com/TopSales/sales-library/2014/may-19/Social+Customer+show_5058589.mp3

Filed Under: Customer Experience, Podcast, Social Selling

The 60-Day Policy

18 May 2014 by Diane Helbig

Have you ever met someone at a networking event who wants to meet so you can see how you can refer each other? Of course! It happens all the time. That’s what networking is supposedly all about. Well, I’d like to reframe that. I believe that the goal of networking is to get to know… Read More

Filed Under: Article, Negotiating, Relationship Selling

There’s So Much You Don’t Know

10 July 2019 by Diane Helbig

The more knowledgeable you are about your business, your clients, and your company’s experiences, the easier it is to assume you know things you don’t. When you are contacted by a prospect, you do an internal assessment. Have you seen this type of business/person before? How about the issue they need help with? An additional… Read More

Filed Under: Article, Self-Improvement

What Gets You Up In The Morning?

27 October 2014 by Diane Helbig

Earlier today I had the opportunity to hear Bill Taylor of Fast Company speak to the attendees of the COSE Small Business Convention. He shared a great deal of interesting ideas around entrepreneurship today. One of the things he mentioned was this – instead of thinking about what keeps you up at night as a… Read More

Filed Under: Article, Motivation, Self-Improvement

What Prospects Really Want

28 June 2020 by Diane Helbig

Salespeople are trained to disregard the need to understand what their prospect needs and wants. Seriously. Based on actual behaviors there is no other conclusion. Salespeople have a belief that their job is to convince the prospect of a need for whatever product or service the salesperson is offering. So, they spend a lot of… Read More

Filed Under: Article, Sales, Sales Closing, Sales Prospecting

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