In sales, it all comes down to the quality of the conversation. Nothing gets sold without good 2-way communication. It’s up to sales professionals to initiate and guide the conversation and to effectively tune in for all those subtle communication signals.
Join CONNECT! Radio’s special guest Claire Laughlin to improve your effectiveness in sales communications. Laughlin, Director of Corporate Training for Cabrillo College, has worked with 6 universities and 50+ organizations to improve workplace communication. She is a founding member of the Public Dialogue Consortium, an international group of consultants working together to improve the quality of public discourse.