How To Sell More, In Less Time, With No Rejection Using Common Sense Telephone Techniques-Volume 2 builds on the ideas and techniques covered in Volume 1 information thousands of sales reps worldwide have used on the phone to get more business, beat call reluctance, and make more money. Regardless of whether you use the phone to set appointments or manage accounts between outside visits, or if you handle ALL of your business by phone, you’ll get hundreds of profit-building ideas you can use right now.
Building that Professional Telephone “Look” Through Your Voice and Words How to get rid of image-destroying “umms” How to build rapport, credibility, and likeability Listening for key buying words and emotions knowing when to talk and when to shut up.
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