As a sales professional, you’ve probably encountered this situation: You’re interacting with a prospective customer, and they seem genuinely interested in your product. Multiple missed calls and unanswered emails later, you hang up the towel and accept they’ve vanished into the sales black hole.
These days, businesses are changing faster than ever before. Customers are just as busy and stretched thin as the rest of us. Rather than take rejection personal, sales professionals need to embrace change and learn how they can be more relevant, insightful, and helpful than ever. That means employing some “meta skills” and mastering the art of “Rapid Learning.” In this week’s LabCast, Jill Konrath explains how you can apply three skills of Rapid Learning to improve your entire sales process — whether it’s closing more deals, adapting to change in market, or onboarding new sales hires more effectively.